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If you have a positive attitude, excellent telephone skills, a passion to help people and solid computer skills, this job is for you!
JOB SUMMARY:
Receives and processes a variety of requests from patients, visitors and hospital employees related to inpatient and outpatient meal requests, Patient Transport, Linen Services, Environmental Services, Engineering, Clinical Equipment and switchboard calls. This position is severe weather critical. Since the department is open 24 hours per day, 365 days per year, this position may be required to work a flexible schedule including days, evenings, nights, weekends, and holidays, as well as during inclement weather. The Service Response Center is a customer service department and is committed to providing excellent customer service to all of our customers.
EDUCATION/EXPERIENCE:
High school diploma or GED equivalent with two years' experience in a direct consumer services role with demonstrated ability to resolve problems under stressful conditions. Experience handling multiple calls in a stressful call center environment preferred. Previous experience working in a medical environment preferred.
LICENSURE, CERTIFICATION, and/or REGISTRATION:
Valid North Carolina driver's license.
ESSENTIAL FUNCTIONS:
SKILLS/QUALIFICATIONS:
Full Time
Business Services
$39k-49k (estimate)
04/27/2024
06/26/2024
crossroadsfordofwakeforest.cmdlr.com
Wake Forest, NC
<25
Business Services
The job skills required for Service Response Center Representative include Customer Service, etc. Having related job skills and expertise will give you an advantage when applying to be a Service Response Center Representative. That makes you unique and can impact how much salary you can get paid. Below are job openings related to skills required by Service Response Center Representative. Select any job title you are interested in and start to search job requirements.
The following is the career advancement route for Service Response Center Representative positions, which can be used as a reference in future career path planning. As a Service Response Center Representative, it can be promoted into senior positions as an Administrative Assistant II that are expected to handle more key tasks, people in this role will get a higher salary paid than an ordinary Service Response Center Representative. You can explore the career advancement for a Service Response Center Representative below and select your interested title to get hiring information.